Wrote my recovery phrase on a piece of paper which I lost during a move. Still got a couple of ETH sitting in it…
Wallet recovery made easy
Ledger Recover is an optional paid subscription service available only for Ledger Nano X. Launching soon for other Ledger devices. T&Cs apply*
Lost your Ledger device and don’t have your Secret Recovery Phrase with you?
Spelled your Secret Recovery Phrase wrong?
Broke your Ledger device and don’t have your Secret Recovery Phrase with you?
Your recovery sheet got destroyed?
Your Secret Recovery Phrase isn’t legible?
With Ledger Recover, never worry about getting locked out of your wallet.
You become the key to your wallet
Your private key serves as the starting point for creating a backup of your Secret Recovery Phrase. Here’s how:
STEP 1: When setting up your Ledger Recover login, you’ll first need to verify your identity using your ID card.
STEP 2: You’ll be asked to connect your Ledger Nano X and give approval to the creation of the backup to your Secret Recovery Phrase. Once approved, your Ledger Nano X will duplicate, encrypt and fragment your private key into three parts within the Secure Element chip. These fragments become the backup of your Secret Recovery Phrase.
STEP 3: These encrypted fragments are securely sent to three independent providers – Ledger, Coincover, and EscrowTech that will store them in Hardware Security Modules (HSMs). Each encrypted fragment is useless on its own. When you request access to your wallet, two of the three encrypted fragments will be sent back to your Ledger device, reassembling them to build your private key.
STEP 4: The backup for your Secret Recovery Phrase is linked to your verified identity from Step 1 so only you have access to it.
STEP 1: Create your Ledger Recover login using your email and a password.
STEP 2: Add your payment details.
STEP 3: Onfido, the ID verification provider, will guide you in verifying your identity.
STEP 4: Connect your Ledger Nano X. It will generate and secure the backup for your Secret Recovery Phrase.
STEP 1: Log in to Ledger Recover.
STEP 2: Connect your Ledger Nano X and confirm your personal details.
STEP 3: Onfido and Electronic IDentification, the ID verification providers, will guide you in verifying your identity.
STEP 4: The backup for your Secret Recovery Phrase is restored on your Ledger Nano X.
Self-custody secured by your identity
Accessing your wallet is seamless: just you, your ID, and your current Ledger Nano X, or a new one.
No compromise to your self-custody
You alone can start the recovery process, which is ensured using double ID verification.
Security brought to you by experts
Ledger Recover relies on companies with industry-leading encryption and ID verification technology.
Ledger Recover is provided by Coincover
Coincover is the blockchain protection company, providing a complete solution addressing the most significant barrier to mainstream adoption: trust. If wallet access is lost, Coincover offers encrypted and military-grade storage for retrieving the key.
Ledger Recover comprises extensive identity verification processes—performed by Coincover within a secure environment built by Ledger.
As an added layer of protection, subject to investigation, $50,000 compensation may be available from Coincover in the unlikely event that something were to go wrong.
Want to know more?
We’ve compiled an exhaustive list of frequently asked questions about Ledger Recover.
About Ledger Recover
Managing Ledger Recover subscription
Setting up Ledger Recover
Managing Ledger Recover login
Recovering access to your wallet
Data & Privacy
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